Frequently asked Questions

Payment Options

We accept Visa, MasterCard and American Express.  Financing can also be arranged.  Please contact us for more information.

How long does it take to get an appointment?

When you contact us, we agree on a date and time that will suit you.  It could even be on the very same day!When you contact us, we agree on a date and time that will suit you.  It could even be on the very same day!

Will you travel to small towns or farms?

Yes.  No place is too far off.  As long as it is a safe environment, we will meet you there.  Art-e-Motion is just a phone call away.

International Shipping

Payment is made in South African Rand.  We use trusted couriers to ship artwork to any destination in the world where it is allowed.

Appointments

Customer appointments are arranged when it best suits them.  We realise that most clients work during the day and therefore arrange viewing appointments after 6 PM in the evening.  It is not uncommon for us to arrange appointments as late as 10 PM. 

We are flexible enough to work around your schedule.

What is the duration of an appointment?

This depends on the client and whether we need to hang the paintings.  We normally allow 1½ hours but if you need more time, we are not really limited.

Is it possible to paint something of myself, my family or just the children?

We make use of the artists who are good in painting faces or self-study portraits.  We give you an example of the artist’s work and you choose which artist’s style you prefer.  A 50% deposit is required for commission work done by the artist.